bajji Privacy Policy

1 Introduction and Scope of Application

bajji ("we", "our" or "the platform") is an online entertainment and sports betting service provider. This privacy policy applies to all users of the bajjionline.cam website and our mobile applications (Android and iOS).

By creating an account on bajji or using our services, you are agreeing to the terms set out in this policy. This policy should be read alongside our Terms and Conditions, as both documents together define the full terms of service use.

We may update this policy as needed. Any changes will be notified on the website and the updated date will be noted on this page. Continued use of the service after changes are made will be taken as your acceptance of the revised policy.

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2 What Information We Collect

bajji collects various types of information. These are outlined below by method and purpose of collection.

2.1 Registration and Identity Information

Information you provide directly when creating an account:

• Full name and date of birth (for age verification — the service is for users aged 21+)
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID or passport number (where identity verification is required)
• Current address

2.2 Transaction and Financial Information

bajji uses bKash, Nagad, Rocket, Upay and bank transfer for deposits and withdrawals. The following information related to these transactions may be stored:

• Payment method number or account identifier
• Transaction amount, time and reference number
• Partial bank account details (full account numbers are not stored)
• Bonus and promotion claim history

2.3 Usage and Technical Information

Information collected automatically while using the service:

• IP address and device identifier (Device ID)
• Browser type, operating system and device model
• Login time, session duration and page browsing patterns
• Preference data collected through cookies and similar technologies
• Betting and gaming activity logs

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3 Purpose of Using Your Information

bajji uses your information only for the following legitimate purposes:

• Account management and identity verification
• Processing deposits, withdrawals and bonuses
• Ensuring platform security and preventing fraud
• Customer support — resolving issues via live chat and email
• Sending relevant notifications about new promotions and offers (you may withdraw your consent at any time)
• Meeting legal obligations and following responsible gaming guidelines
• Analytical work to improve service quality

We specifically follow responsible gaming principles. As part of this, your gaming behaviour may be monitored to identify potential risks and appropriate support measures may be taken if needed.

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4 Sharing Information with Third Parties

bajji never sells your personal information. However, information may be shared with specific third parties where strictly necessary to operate the service:

4.1 Payment Processors

Necessary information is shared with the relevant financial institutions or their technology partners to process bKash, Nagad, Rocket, Upay and bank transactions. These institutions follow their own privacy policies.

4.2 Game Software Providers

Various software providers are integrated into our platform to run games. Session data and gaming logs may be sent to the relevant provider's servers, but identity verification information is not shared.

4.3 Analytics and Security Services

Analytics tools and fraud detection services are used to assess platform performance and ensure cybersecurity. These services use only aggregated or anonymised data.

4.4 Legal Authorities

Providing information on the basis of a lawful order from a law enforcement agency or court is a legal obligation of bajji. In such cases we follow applicable law.

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5 Cookies and Tracking Technologies

The bajji website and app use cookies and similar technologies. These technologies are used for the following purposes:

• Keeping login sessions active and maintaining account security
• Remembering your language and display preferences
• Analysing service usage and improving performance
• Detecting fraudulent activity

Most browsers allow you to control cookies. However, fully disabling cookies may cause some parts of the service to not work properly.

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6 Data Security Measures

bajji applies industry-standard technical and organisational measures to protect your personal information:

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• Passwords are hashed and stored using the bcrypt algorithm
• Access to sensitive information is limited to authorised personnel only
• Regular security audits and vulnerability assessments are conducted
• A rapid response plan is in place in the event of a data breach

We acknowledge, however, that transmitting information over the internet is not entirely risk-free. bajji takes every reasonable step to ensure security, but your own awareness of data safety also matters.

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7 Data Retention Period

bajji retains your information for as long as your account remains active. Even after an account is closed, certain information may need to be kept for a defined period for the following reasons:

• Financial transaction records — up to five years as required by law
• Identity verification documents — in accordance with regulatory guidance
• Fraud prevention logs — as long as necessary
• Information related to legal disputes — until the dispute is resolved

Once the retention period ends, information is securely deleted or anonymised.

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8 Your Rights and Controls

Every user registered on the bajji platform has the following rights over their own information:

8.1 Right to Access Your Information

You can request from bajji at any time to find out what information we hold about you.

8.2 Right to Correct Your Information

If any of your stored information is incorrect, please contact the support team to have it corrected. You can also update your information directly in your account profile at any time.

8.3 Right to Stop Marketing Communications

To stop receiving promotional emails or messages, you can withdraw your consent through account settings or via customer support. Essential service-related notifications will continue to be sent.

8.4 Right to Close Your Account

You may request to close your account at any time. However, certain information may need to be retained for a set period for financial and legal reasons (see Section 7).

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9 Protection of Minors' Information

bajji's service is strictly for users aged 21 and above. We do not knowingly collect any personal information from anyone under the age of 21. Age is verified at the time of registration and additional documents may be requested in suspicious cases.

If we are informed that information belonging to a minor has been collected, that information and the associated account will be closed immediately.

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10 International Data Transfers

bajji's servers and partner services may be located in various countries. Where your information is transferred outside Bangladesh, we ensure that data protection standards are maintained and that it reaches only trusted, contracted partners.

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11 Contact and Complaints

If you have any questions, requests or complaints regarding this privacy policy, please contact our support team. We provide assistance 24 hours a day, seven days a week in Bengali and English via live chat and email.

Email: [email protected]

For general questions about bajji, visit our Frequently Asked Questions (FAQ) page, which has detailed answers to common questions about accounts, payments and bonuses.

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12 Changes to the Policy

bajji reserves the right to change this privacy policy at any time. For significant changes, a notification will be sent to your registered email or posted on the platform. Using the service after changes are made will be taken as your acceptance of the updated policy.

This policy is part of bajji's overall service framework. To learn more about us, read our About Us page.