Safe and Informed Betting

bajji Responsible Gaming —
Your safety is our priority

bajji believes that betting and casino gaming is only enjoyable when kept within a conscious and controlled habit. On this page you will learn how to set limits, recognize warning signs, and get support when needed.

For ages 21 and above — strictly enforced
Secure Account Self-Exclusion Option 24/7 Support

Play with awareness,
stay safe

Our Core Principles

Why responsibility in gaming matters

Betting or casino gaming is a form of entertainment for many people. But it becomes a problem when it is no longer just for fun and starts to have a negative impact on daily life. bajji believes that an informed player is their own best protector.

Our Terms and Conditions clearly state that bajji is only for those aged 21 and above. Age verification is one of our most important commitments. Gaming by minors is strictly prohibited, and any account found in violation of this rule is closed immediately.

Those who want to learn more about responsible gaming will find many answers on our FAQ page. You can also visit the About Us page to learn more about bajji's services and standards.

01

Entertainment, not income

See gaming as a source of fun — not as a regular source of income.

02

Budget first, play second

Decide how much you will spend before each session and stick to that limit.

03

Do not try to recover lost money

Placing bigger bets to chase losses is a common trap — avoid it.

04

Take regular breaks

Avoid long sessions by taking regular breaks. A clear head leads to better decisions.

Control Is in Your Hands

bajji's self-control tools

bajji gives you practical ways to manage your own gaming experience. Contact our support team via 24/7 live chat to use the tools below.

Set Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.

Session Time Limits

Set an option to automatically log out after a set period of time. This reduces the risk of playing for longer than you realize.

Self-Exclusion

You can close your account completely for a set period — from 30 days up to permanently.

Set Loss Limits

After losing a set amount, your account can automatically stop placing new bets.

Bonus Opt-Out Option

Those who want to stay away from bonus offers can turn off promotional communications on their account.

Cooling-Off Break

You can keep your account inactive temporarily — from 24 hours up to 6 weeks.

Stay Alert

Warning signs of a problem

Gaming becomes problematic when it goes out of control. If you notice the signs below in yourself, take a break right away and seek support.

Financial difficulties

Betting with money meant for essential expenses or borrowed funds, being unable to pay bills, or spending money secretly.

Emotional dependence

Feeling restless when not playing, being unable to sleep or concentrate because of thinking about recovering lost money.

Relationship strain

Hiding your gaming habits from family or friends, avoiding conversations with them, or getting into arguments.

Check Yourself

Ask yourself these questions

If the answer to any one of the questions below is "yes", it is time to seek support.

  • Do I spend more than my set budget?
  • Do I place bigger bets after a loss?
  • Do I hide my gaming habits from my family?
  • Do I feel restless when I try to stop playing?
  • Is work, study, or family responsibility suffering because of gaming?
  • Am I spending money on betting by cutting back on essential daily expenses?
Get Support

Where to find help

If you are in difficulty, you do not have to face it alone. bajji's support team, your family, and professional counselors are all here for you.

bajji Support Team

bajji's support team is available 24/7 via live chat and email to help in Bengali and English. Contact us now to activate self-exclusion or set limits. Email: [email protected]

Family and loved ones

Talk openly with someone you trust in your family. Letting someone close to you know about the problem is often the first and most important step.

Professional counselors

Seek help from a mental health specialist or counselor. Gambling addiction is a recognized mental health condition and there is treatment available — seeking help is not weakness, it is courage.

bajji's responsible gaming commitment

bajji is not just an entertainment platform — it is a commitment to creating a safe environment. We place the highest importance on the wellbeing of each of our members.

Age 21+ verification is strictly enforced — minors cannot open an account.

If suspicious gaming behavior is detected, bajji reaches out to the member directly.

Once self-exclusion is activated, promotional emails and offers are automatically stopped.

Lowering a limit takes effect immediately; increasing a limit takes effect after a 24-hour cooling-off period.

The 24/7 support team assists with all responsible gaming questions in Bengali.

Protection of Personal Information

Your information is secure

When you use responsible gaming tools or contact us for support, your personal information is kept completely confidential. bajji uses SSL encryption and does not share any data with third parties.

Read our Privacy Policy page for full details on our data protection practices. It clearly states what information is stored under which circumstances and how it is used.

Common Questions

Responsible Gaming FAQ

Contact bajji's support team via live chat or email ([email protected]). Let them know the duration you want — 30 days, 90 days, 1 year, or permanent. The support team will verify your identity and deactivate your account.

Your account balance stays safe even after self-exclusion is activated. Contact the support team for your withdrawal — they will help you complete the process.

Lowering your limit takes effect immediately. However, a request to increase your limit will only take effect after a 24-hour cooling-off period — this is a protective measure.

The minimum age to register at bajji is 21. Age is verified during account creation using a national identity card or other valid ID. If an account has an age verification issue, the account is suspended before the withdrawal process is completed.

Contact bajji's support team — they will advise you based on the situation. You may also seek help from a professional counselor before speaking directly to the person. Remember, asking for help takes courage.

Yes. If bajji's system detects unusual gaming patterns, the support team may reach out to the member concerned. This is not mandatory, but bajji prioritizes everyone's wellbeing.